Woodworking Program at the Kipnes Centre for Veterans

September 19, 2024 - If you visit the Kipnes Centre for Veterans on a Wednesday morning, you might be surprised to hear the buzz of saws and hum of handheld sanding machines. Each week, residents and clients pick up their woodworking tools and get creative with projects in the Kipnes Great Room and out on the patio. It’s all a part of the centre’s new woodworking program, a therapeutic recreation six week sessional program that residents at Kipnes helped to kickstart.

“I used to do a lot of cutting. Mostly figurines and things like that,” says Guy, one of the Kipnes residents who wanted the opportunity to work with woodworking tools again. “I had saws, planers and sanders, and I missed working with them.”

At first Guy wished he could bring his own tools to Kipnes, but staff worked to find a solution that would bring Guy’s favourite hobby to his new home and bring together residents and clients of the Kipnes Adult Day Program (ADP). Kipnes staff looked into creating a woodworking program for clients and soon connected with Kent, a former junior high shop class instructor. Thanks to funding from the CapitalCare Foundation, Kipnes was able to bring Kent on to provide the tools and guide the six week program.

Kent (left), Leslie (middle), and Guy (right) painting blocks of wood.

“We told Kent we’d never done a program like this before,” said Shauna Kessler, recreation therapist at KCV, “but we know it’s a meaningful pastime for our residents.”

With interests like woodworking that require a lot of tools and safety education, residents can be referred to external programs. But the Kipnes staff was dedicated to seeing if they could make a woodworking program work inside the centre.

“We had to factor in fine-motor skills, gross motor skills, eyesight, hearing—all of the usual risk assessment factors to figure out who could safely participate in this program,” says Shauna.

After identifying interested and eligible residents, Shauna found a woodworking project from a sister organization in Ontario that residents could collaborate on: creating a wooden Canadian flag.

“Since a lot of our residents are veterans, we thought this would be a great project for them to work on,” says Shauna.

Kent provided the equipment, set up the workspaces, and offered safety demonstrations and assessments. Then, with the help of the CapitalCare Foundation funding the program, everyone got to work.

Kent had never worked in a continuing care setting, so he didn’t know what to expect.

“What I’ve learned is that this is more of a social thing. We’re not as concerned with what they’re building as we are with how they’re connecting.”

Bernadine Bezanson, a therapy assistant from the KCV Adult Day Program helping clients with their projects, had been hoping to integrate more programming between continuing care residents and the adult day program clients.

“When I asked some of the guys in the Adult Day Program if they wanted to participate, they were excited,” said Bernadine. “The clients have enjoyed this, especially the guys working on their own projects. They’re building charcuterie boards and can’t wait for Wednesdays.”

Bernadine helping a client from the Adult Day Program sand their charcuterie board.

Leslie, one of the day program clients, has enjoyed working alongside the KCV residents.

“Some of the people in wheelchairs can’t do as much, so I like helping them out. But this project has brought people together. It’s very safe, and Kent helps us figure out what to do. My uncle used to try and teach me woodworking, but he moved too fast! This is much better.”

Participants who aren’t comfortable operating tools can contribute by painting, measuring and sanding. And for many it’s also about enjoying the sound of the tools and smelling the sawdust, which rekindles fond memories.

Ultimately, Shauna is pleased with the results, and she’s excited to have the flag completed and displayed on the wall in the Great Room for Remembrance Day.

“It’s been a long work in progress that’s challenged us to see what we can do differently, but it’s given everyone involved a sense of purpose and community.”

“It’s nice to see how many people have enjoyed working on this project,” says Guy.

The Kipnes staff’s dedication to finding a way to make the woodworking program a reality exemplify CapitalCare’s commitment to pursuing innovative approaches that improve residents’ quality of life. The woodworking program builds upon the 2023 – 2027 strategic plan by embedding choice and building social connections while integrating new ideas into the centre’s therapeutic recreation. By fostering an environment where clients and residents feel connected and engaged, KCV staff enhanced person-centred care and empowered others by working together with purpose.

CHOICE South Restorative Olympics

Sign depicting the core values guiding the CHOICE South Restorative Olympics. 

August 13, 2024 - Nearly 40 clients and family spectators gathered at CHOICE South Restorative to celebrate the inaugural CHOICE South Restorative Olympics. Competitors participated in 10 different contests. Each competition built upon interdisciplinary rehabilitation and recovery goals for CHOICE clients. Clients were excited to see the visible achievements in the skills they’ve developed in their recovery programs.

“The physiotherapists first pitched the idea in spring,” said Charlene Popoff, a therapy assistant at CHOICE South who emceed the event. Inspired by the Paris 2024 Olympics, CHOICE South staff saw the opportunity in hosting an Olympics of their own as a fun and constructive method to engage clients and encourage community connection.

Charlene Popoff speaking during the opening ceremony.

An interdisciplinary team of representatives from the physiotherapy, occupational therapy, and recreation therapy programs formed the Olympic planning committee and carefully planned the contests. “Each event was cultivated to work toward rehabilitation goals focused on fine motor skills, range of motion, social skills, and memory & vocabulary recall skills,” said Charlene.

With events like The Floor Is Lava encouraging clients to remain balanced while walking within a restricted zone, or Track and Tongs which encourages fine motor skills and dexterity, clients like Grant, a torchbearer during the opening ceremony, reflected on their growth.

Grant competing in the Skip the Jump event.

“It’s really nice. All of the contests I’ve been through are pretty amazing. There isn’t one that hasn’t been tough. The bean bag toss—I couldn’t toss anything before, but now I can throw it pretty accurately. It’s great,” said Grant, who has enjoyed his experiences at CHOICE South. “The people and staff are amazing. Being here has helped me a lot. My balance used to be off, and the program brought my balance pretty much back.”

Phyllis, another client at CHOICE South, didn’t think she’d want to compete until the day of. “I thought I’d be a cheerleader! But it’s fun.”

The CHOICE South Olympics typified the program’s “work with you approach,” which encourages clients to be active participants while working toward functional goals. Sherri Wright, care manager at CHOICE South Restorative, was thrilled to facilitate the event.

"It was so exciting to see all the clients come together and enjoy their progress. The CHOICE South team did a fantastic job integrating new ideas and supporting our clients here at the program," said Wright.

Sign displaying the Track and Tongs, Thread the Needle, and Speed Stacking competitions.

Staff at CHOICE South Restorative showcased their commitment to enhancing their clients’ quality of life while creating a space for clients to thrive. CHOICE South exhibited CapitalCare’s commitment to providing person-centred care by empowering others and putting people first. The program is already looking forward to the next installment of the CHOICE South Olympics!

CapitalCare's Post Secondary Education Funding Program - Bursary Recipients

June 25, 2024 - Each year, the CapitalCare Foundation funds the continuing education of CapitalCare staff through the Post Secondary Education Funding program. Through the generous support of donors and the Foundation, up to $20,000 is disbursed amongst eligible staff enrolled in registered programs at accredited post secondary institutions. Staff receive funding for participating in and completing a variety of work-related programs like nursing, leadership, wound management, LPN studies, and recreation therapy, etc.

The Post Secondary Education Funding program has been in place for over 20 years, and hundreds of staff have benefited from the support. Many bursary recipients have demonstrated an exemplary commitment to providing person-centred care, and here are some of their inspiring stories.

Kapinga ‘Bijou’ Kankolongo – 2023 Bursary Recipient

“I have always been passionate about elderly care, addressing the unique challenges of aging populations, pain management, and quality of life improvement,” says Kapinga ‘Bijou’ Kankolongo, an LPN at the Kipnes Centre for Veterans and 2023 bursary recipient.

Bijou’s passion for providing emotional support to patients and families inspired her to take a Nursing Refresher Program at Bay College, all because she’s dedicated to administering superior care and support for CapitalCare’s residents.

“Receiving a $1,000 bursary from CapitalCare has been a significant milestone in my educational journey. The bursary reduced some of the financial pressures associated with pursuing higher education, allowing me to focus more on my studies and less on the burden of tuition fees and related expenses.”

Beyond her current program, Bijou plans on furthering her education in critical care. She’s interested in caring for the most seriously ill patients, working with advanced medical technology, and being part of a highly skilled medical team. She hopes to one day specialize in geriatrics to address the unique challenges of aging populations and improve seniors’ quality of life.

Bernadine Plares – 2023 Bursary Recipient

Bernadine Plares, an HCA at Lynnwood and a recipient of a post-secondary education bursary in 2023, has been at CCL since 2011. Bernadine was inspired by her children, especially her youngest son David—who is on the autism spectrum—to pursue further education. Bernadine applied for the bursary during the 2nd year of her Practical Nursing diploma and plans to graduate in Spring 2025.

“The generous sponsorship of the bursary helps lower the cost of my tuition fees. Working at Lynnwood gave me the opportunity to work with great colleagues and the flexibility to work and study at the same time,” says Bernadine. “Lynnwood has been part of my journey of personal growth, and this is just the beginning.”

Carla Halfyard – 2022 Bursary Recipient

Carla Halfyard worked as a Centre Practice Leader & Infection Control Designate at CapitalCare Lynnwood when she decided to enroll in a Master of Nursing program at Athabasca University. Carla always knew she wanted to be a geriatric nurse and eventually work in a leadership role.

“The residents are why I come to work each day and why I work with the teams to improve quality within our centres,” says Carla. After completing her Master’s degree, Carla took on the Manager, Quality, Care, and Policy role, which gave her the opportunity to support quality care throughout the organization.

Though Carla knew she wanted to continue her education ever since completing her Nursing Degree in 2010, it sometimes felt like life got in the way. With three kids and a full-time job, the timing never seemed right. But after realizing the timing would never be right, Carla decided to apply to the Master of Nursing program. Excited to be accepted, she was quickly thrown into the challenge of pursuing her studies during the COVID-19 pandemic, which started shortly after beginning her program. Despite the immense challenges, Carla continued to work through her courses, occasionally waking up at 4am to complete an assignment before coming to Lynnwood.

“I took it day by day and made sure my kids weren’t falling behind in their own schoolwork while we maneuvered our way through virtual learning. It was nice to know that CapitalCare supported me on my journey and invested in my education. As a mom of three kids, having that extra bit of financial support was welcomed! And the ease of applying for the bursary definitely made it enticing.”

CapitalCare is grateful for the invaluable contributions made by dedicated staff. Assisting the educational pursuits of the bright and kind staff in CapitalCare’s community is yet another way to Put People First and Empower Others. CapitalCare is committed to supporting the ongoing growth and development of staff to continue delivering quality person-centred care. The generous support and donations to the CapitalCare Foundation allow our staff to pursue their educational goals and provide the best care possible.

CHOICE Dickinsfield Celebrates Client's 99+1 Birthday!

June 13, 2024 - Mrs. Sau Yeung, a client at CHOICE Dickinsfield, recently celebrated her 99+1 birthday alongside Dickinsfield staff and clients. The community came together with cakes and ballons to celebrate Mrs. Yeung’s milestone.

“I was thrilled to celebrate Mrs. Yeung’s birthday. Even though she doesn’t speak English, she smiled and made hearts with her fingers to express her joy,” says Galina Nelson, Care Manager at CHOICE Dickinsfield.

Mrs. Yeung’s health records indicated she was turning 99, so CHOICE Dickinsfield decorated the program with the number 99. But on the day of the party, Mrs. Yeung clarified that she was actually turning 100, not 99! According to the Chinese nominal age system, a person is 1 years old on the day of their birth, so CHOICE staff printed a large +1 sign to make it a 99+1 party!

Mrs. Yeung has been a CHOICE client for 17 years. She spent much of her life in Hong Kong before moving to Canada in the 90s to join her daughter, Anita. While she has limited experience with English, Mrs. Yeung speaks Cantonese and charms staff and clients alike with her optimism and joyous demeanor.

Mrs. Yeung’s daughter and her family have devoted themselves to preserving Mrs. Yeung’s health and happiness. They’ve partnered with CHOICE to ensure Mrs. Yeung continues enjoying her life at home by receiving personalized solutions while easily accessing self-managed care.

CHOICE, which stands for Comprehensive Home Option of Integrated Care for the Elderly, provides an array of programs like nutritional services, physiotherapy, and home support that empowers older adults with multiple health conditions to continue thriving in their communities and live with dignity. CHOICE partners with clients and their families to coordinate personalized support delivered by a multidisciplinary team of physicians, nurses, pharmacists, occupational and physical therapists, social workers, recreation staff and health care workers.

CHOICE clients build meaningful relationships as they enjoy regular social contact with other clients. A variety of recreational activities, like axe throwing, floor hockey, badminton, board games, and opportunities to socialize keep clients engaged and active.

Mrs. Yeung’s favourite benefits of the CHOICE program are socializing, physiotherapy, and working with nurses, doctors, and occupational therapists to ensure her house accommodates her mobility requirements.

CapitalCare and staff from the CHOICE program hope to celebrate many more birthdays with Mrs. Yeung and her family!

To learn more about CapitalCare’s CHOICE programs, you can read the CHOICE Client and Family Handbook or view the CHOICE Fact Sheet.

Trailblazers for Culture Change 2024

April 23, 2024 - The Trailblazers for Culture Change awards are a national award and recognition program designed to recognize initiatives, programs, or day-to-day practices that change the culture of aging. CapitalCare is thrilled to announce that programs from CapitalCare Strathcona, the Kipnes Centre for Veterans, and CHOICE South have been nominated as Trailblazers for Culture Change.

CapitalCare Strathcona – Intergenerational Activity Patio

CapitalCare Strathcona's Intergenerational Activity Patio initiative was nominated for the Trailblazers for Culture Change award after being inspired by dialogue at the 2022 Walk With Me conference.

CapitalCare’s senior care facilities were designed with residents at the forefront of every decision. While this results in designs that reflect resident needs, it creates a need to thoughtfully integrate spaces for multiple generations, including children. The CapitalCare Strathcona team wanted to ensure residents, parents and children benefit from intergenerational activities during visits, so they worked with residents and local play-structure specialists to reimagine spaces that will engage children more effectively and encourage longer, higher-quality visits. Thus, the Intergenerational Activity Patio was born.

Whether it’s the play area for middle-school aged children, the large X-and-O game that persons in wheelchairs can wheel up to, or the outdoor setups for international games like corn hole and horseshoes, these activity spaces keep children engaged while also stimulating residents.

When multiple generations collaborate, learn, and play together, they foster a sense of community and well-being. Spontaneous participation and play in communal spaces creates a home-like environment which doesn’t require additional resources to coordinate. Creating accessible and enabling environments supports engagement and community connection, and the Intergenerational Activity Patio is a leading example of how designing spaces with intergenerational participation in mind could be shared with senior care facilities nationwide. By Working Together with Purpose, the CCS team devised a thoughtful solution that improves residents’ quality of life and reinforces the values of person-centred care.

Kipnes Centre for Veterans – Youth Connections Program

The Youth Connections Program at Kipnes brings youth volunteers into the centre and pairs them up with Kipnes residents who share similar skills or interests. Facilitated by the community services coordinator and members of the recreation therapy team, the program creates symbiotic relationships between residents and volunteers, where both members in a pair learn new skills, explore their interests, and gain valuable life experiences.

Take the story of Everette and Diane, for example. Everette—a youth volunteer—is an avid writer, and Diane—a Kipnes resident—is a published author. The two were paired because of their shared interest in writing and storytelling. Whenever Everette and Diane spend time together, they take turns reading and editing each other’s work, continually inspiring one another with new ideas and learning opportunities.

Or the story of Tuleen, who first became a volunteer at Kipnes while in grade 11. She was surprised by how much fun she had with Kipnes residents and encouraged her fellow students to volunteer too. When she first started volunteering, she was considering a career in nursing. Now, a couple years later, she is in her first year in a nursing program and well on her way to establishing the career of her dreams.

Bonnie, a resident at Kipnes, smiling at a young girl visiting the centre.

By Being Present, Being Yourself, and Coming from the Heart, residents and volunteers establish meaningful relationships. But that starts with staff at the Kipnes Centre Putting People First, which is one of the core values of person-centred care. Along with Growing and Learning, the Youth Connections program helps bridge the gap between the elderly and youth, changing the culture of aging one connection at a time.

CHOICE South – John Patrick Maglalang (Parkinson’s Program and Occupational Therapy Innovations)

John Patrick Maglalang—a Therapy Assistant working at CHOICE South's Occupational Therapy (OT) program—has been instrumental to the innovation and development of the centre's OT program. He assisted with developing a Parkinson's specific group and worked collaboratively to create specialized programming, such as functional activity stations that mimic a client's home environment. Numerous clients have been able to restore their autonomy and improve their quality of life thanks to John's efforts.

John Patrick Maglalang standing beside a functional activity station.

John’s innovations have greatly improved clients’ adherence to treatment sessions. He’s been involved in several success stories and enabled clients to achieve goals they previously considered unattainable. John helped them recover their ability to perform the essential tasks of daily independent living, like reaching for glasses from a cupboard, unloading a dishwasher, or even playing with their pets. He also helped them restore their capacity to spend quality time with loved ones.

Beyond his contributions to the OT program and clients’ lives, John exhibits compassion and empathy throughout his practice. Strengthened by a wealth of knowledge, John communicates clearly and radiates positivity and encouragement. He regularly goes above and beyond for clients and team-members alike, with one client sharing that John plans to help him make maple taffy soon. Efforts like John’s change the culture of aging by empowering seniors to maintain their autonomy and live with a sense of dignity and purpose.

Every Moment Matters - Celebrating the Impact of Volunteers During National Volunteer Week 2024

Melissa (left), Chiara (centre), and Addy (right) sitting together playing a game.

April 15, 2024 - Adrianna “Addy” Bourque is an active resident at Lynnwood who works hard to positively impact her community.

Addy is the Vice President of the Resident & Family Council committee, which is responsible for keeping residents and their families updated with what is going on in the centre and gives them a platform to share ideas, ask questions, or raise any concerns they may have. A lover of nature, Addy tends flower beds and vegetable gardens in the spring and summer months. She can be found outside year-round picking up garbage with her trash picker even though she’s in a wheelchair and has limited use in one of her hands. And she always finds time to play bingo and attend pub afternoons when she can.

But even with all this activity, she sometimes struggles to make connections.

“Despite all Addy’s community engagement, I’m sure she still gets lonely from time to time,” says Renée Vansickle, Coordinator of Volunteer Services at Lynnwood. “She’s occasionally asked for help with the odd thing in her room, like organizing items or hanging a picture and décor, so we wondered if any of our volunteers wanted to visit her on a regular basis and help her out while building a friendship. That’s where Chiara came in.”

Chiara Eigenseher first joined as a volunteer in the 2023 Summer Youth Volunteer program hoping to create relationships, engage in meaningful conversations and activities with residents, and make a difference in the community. When Vansickle approached Eigenseher about coming in to visit Addy every Friday, Eigenseher jumped at the opportunity. She even brought Addy a beautiful bouquet of flowers.

The bouquet of flowers Chiara Eigenseher brought for Addy.

“I had planned to introduce them and visit for twenty to thirty minutes until they were comfortable with each other,” says Vansickle. “But in the five minutes it took for me to find a vase for the flowers, they were already chatting and laughing and taking the elevator down with Melissa Giese to play Skip-Bo in the atrium.”

Much like Addy tends the flowerbeds and vegetable gardens at Lynnwood, volunteers connect with residents and nurture the roots of CapitalCare’s communities. Volunteers dedicated over 30,000 hours in 2023, nourishing communities by taking the time to speak with and listen to residents, helping to organize community events like musical performances or games, and spending time with residents at mealtime or decorating their homes. Volunteers enhance the work of staff and strengthen CapitalCare’s community of care. They support residents to enjoy the things they love and live as independently as possible. Their efforts help to build CapitalCare’s fulfilling and engaged communities.

Volunteers like Eigenseher, residents like Addy, and CapitalCare staff members like Vansickle truly embody the values of person-centred care. By Coming From the Heart and Putting People First, a beautiful friendship was born, and lifelong memories were made. The network of person-centred care connects volunteers, residents, and staff to cultivate relationships and nourish lives, and CapitalCare is excited to honour everyone involved during this year’s National Volunteer Week.

For more information about volunteer opportunities, visit our Volunteers page.

RCAF Centennial Celebration at the Kipnes Centre!

Kipnes residents gathering for the flag-raising ceremony celebrating the RCAF's 100 Year Anniversary.

April 1, 2024 - April 1^st, 2024 marks the 100-year anniversary of the Royal Canadian Air Force (RCAF) becoming one of Canada’s three environmental commands within the unified Canadian Armed Forces (CAF). This year, the Kipnes Centre for Veterans collaborated with the 408 Tactical Helicopter Squadron and the 700 Wing Association of Edmonton to make the centennial celebration extra special for its residents, especially the 23 RCAF veterans who call Kipnes home.

The 408 Tactical Helicopter Squadron and the 700 Wing Association of Edmonton occasionally conduct flypasts to celebrate special occasions. In the past, Kipnes residents could only observe the flypast from afar. But this year, members of Kipnes’ staff, like Community Services Coordinator Bev Friske, worked with the RCAF-affiliated organizations to bring a plane much closer to home because they knew how much the residents would appreciate it. To celebrate the 100-year anniversary, a Bell CH-146 Griffon helicopter flew directly over the Kipnes centre at 11:05 a.m.

“Organizing and participating in this celebration helps provide a space to honour and recognize our RCAF veteran residents’ contributions to Canada’s military,” says Friske. “Not only is it a chance to celebrate our residents and thank our veterans for their service, but it inspires conversation and connection between residents and current military members.”

Since its formation, the RCAF has been dedicated to protecting and preserving the freedom of Canadians while contributing to global peace and security. Whether it be combatting the Luftwaffe in WWII or fighting wildfires in the Northwest Territories in 2023, those who serve in the RCAF continually defend the vulnerable from existential threats, and CapitalCare is excited to honour and give back to RCAF veterans on such an important day.

Making celebrations like this a little more special for CapitalCare’s RCAF veteran residents is an inspiring example of person-centred care. Guided by key values like Putting People First, Coming From the Heart, and Working Together With Purpose, the Kipnes team made a precious day even better for the remarkable residents who enliven the centre. After a lifetime of invaluable service, RCAF veterans deserve a memorable celebration, and the Kipnes staff went above and beyond to ensure that the residents finally had a front-row seat to enjoy the show.

Welcome Home! Gene Zwozdesky Centre Norwood

February 8, 2024 - Residents of the new Gene Zwozdesky Centre at Norwood have officially moved into their new building and have begun to make home. Since the move-in process began in the fall, residents have taken on the exciting responsibility of making their rooms into homes and discovering new routines and possibilities in all of the gathering spaces.

To celebrate this move CapitalCare hosted a housewarming event called, "Heartwarming" on February 8 to celebrate the move-in. Residents and staff gathered for an afternoon celebration with cake and a musical performance by Ariana and Joe Whitlow. Families and volunteers, as well as the Zwozdesky family, were part of the celebration.

“It’s incredibly exciting to see our residents in their new homes. It’s worthy of a celebration and a thank you to our staff who have worked so hard to make sure our residents and patients have been supported throughout the move,” says CapitalCare COO Aileen Wong. “This is a welcome start to new living spaces, patient care, and innovative approaches to continuing care.”

CapitalCare staff at Norwood and across the organization have worked hard to move an entire community from one building to another, overcoming obstacles and seeing opportunities.

“I couldn’t be more thrilled for our staff to be able to explore the potential of this building,” says Mike Rickson, site director of the Gene Zwozdesky Centre. “They have worked diligently to oversee every detail of this move and they deserve congratulations in making it a success.”

Staff continue to take on learning about the new space and finding new opportunities to create healthy independent living for residents.

The Gene Zwozdesky Centre officially opened in the fall of 2023, with staff and residents moving in throughout the fall and winter last year. The centre was built with the idea of person-centred care at the heart of its design and was intended to create a home-like space for residents. The building brings continuing care into a modern era with greater opportunities for innovative practices throughout the spaces in the building.

The CapitalCare Foundation has supported the development of the building with fundraising toward the details that make a space a home including artwork and additional furniture for gathering spaces. The Foundation continues to fundraise to support the Teaching Research Learning Centre which will create action-oriented training focused on best-practices in continuing care. 

A Day to Celebrate Volunteers

December 5, 2023 - In honour of December 5, the United Nations International Volunteer Day, CapitalCare recognizes the key contributions our volunteers make to create community and make a difference in our residents’ lives. This year, CapitalCare is celebrating the contributions of two volunteers who received the Alberta Blue Cross Community Wellbeing Grant for their contributions. Their dedication resulted not only in hundreds of hours of service, but a $1000 grant to each volunteer and to CapitalCare. Both volunteers generously decided to dedicate their grant to causes they care deeply about.

Carl, a volunteer at Lynnwood, and Dan a volunteer at Grandview, have been with CapitalCare as volunteers for several years. Carl has provided over 600 hours since December 2022. He joined the community at Lynnwood when his wife passed away while in care at the centre. He noticed residents who had few visitors and wanted to ensure they had someone to spend time with.

“I decided to spend more of my time feeding, visiting, and just talking to them and helping them any way that I could, treating them with respect, dignity, and to become their friend. It is heartwarming to see a smile. All these people want is to know that someone cares,” says Carl.

Carl volunteers in spiritual care, recreation and provides mealtime assistance. He even put together the rabbit hutch for CapitalCare Lynnwood’s resident rabbits.

At CapitalCare Grandview, Dan has volunteered since 2013. Providing over 1200 hours of service to residents with cognitive impairment, who appear lonely or otherwise unengaged, Dan works to build relationships with our residents every time he is at Grandview. He slows down and takes the time to get to know our residents, learning about who they are and the activities they love.

Dan spending time with residents.

“When I asked Dan if I could nominate him for this award, he turned to the resident he was with and asked their opinion,” says Terry de Visser, coordinator of volunteer services at CapitalCare Grandview. “The fact Dan asked their opinion and involved them in the conversation shows how person-centred and caring he is.”

Dan mentors other volunteers and fosters community at Grandview. When volunteers dedicate their time to our residents, staff have more time to care for residents as well. The whole caring community just works a little better when volunteers dedicate their time.

To volunteer your time, check out all of the volunteer opportunities available at CapitalCare. Volunteers | CapitalCare | CapitalCare Group Inc.

Remembrance Day at Kipnes Centre for Veterans

November 10, 2023 - Remembrance Day has special meaning at the Kipnes Centre for Veterans. The centre has been home to veterans since 2005 and provides a space of unique connection where veterans who served in conflicts around the world share experiences, stories, and favorite activities. This Remembrance Day the Great Room at Kipnes will host the centres’ veterans and their families for the traditional service.

“Attending the ceremony at Kipnes you can feel the importance of this day,” says Bonnie Roberts, Site Director at the Kipnes Centre for Veterans. “Our residents have a unique shared history that they connect on every day, sharing jokes and old rivalries between service branches or squadrons. But on November 11th they are remembering the shared conflicts and struggles, and the people who are not here to share stories.”

Veterans living at the Kipnes Centre help to create the Remembrance Day service, including forming the color party, laying wreaths, and providing readings. Other residents and their visitors are encouraged to recognize Remembrance Day in the manner they wish in their own neighborhoods.

Currently the centre is home to nine WWII veterans, five Korean War veterans along with 28 Canadian Armed Forces (CAF) veterans, those who served Canada since the Korean War, three Allied veterans, who served for other countries, and 14 spouses of veterans who also reside at the Kipnes Centre.

This Remembrance Day will see the return of the support from the 408 Tactical Helicopter Squadron  along with the support from other community and military groups and our Kipnes volunteers.

Following the service, residents will gather for a social hour connecting with family and friends over stories of remembrance.

Links: A history of Remembrance at Kipnes Centre for Veterans:

Spirit of Remembrance Spirit of remembrance is year-round at Edmonton centre for veterans | Edmonton Journal

Creating connection edmonton-sun-article-nov-11-2019.pdf (capitalcare.net)

The new Gene Zwozdesky Centre at Norwood is ready to welcome residents.

October 31, 2023 - CapitalCare celebrated the government’s opening of the Norwood West building at the Gene Zwozdesky Centre. This new centre expands on CapitalCare’s leadership in continuing care and puts people at the centre of care. A phased move-in of residents and programs is underway and will continue through to November.

“This centre has been about residents and supportive, independent living from the very beginning,” says Aileen Wong, COO of CapitalCare. “From the light that will reach each resident’s room to the gardens they can walk through, this building puts people first.”

The Norwood West building design creates a home-like environment for residents, a rooftop garden, plenty of green space and the unique ability to provide daylight to the 234 resident rooms.

“Residents have talked for months about the possibilities of the new building – how we can get coffee, and a snack from the Tuck shop,” says Helen Gulevich, Co-Chair of the Norwood Resident Council. “We’ll be the first residents to explore the new spaces, the new gardens and build new routines.”

The building expands continuing care capacity in Edmonton and will provide acute care services that will alleviate care services in hospitals. Norwood West also includes the opening of the CHOICE Norwood programs. This will create greater support for healthy, independent living in the community. The CHOICE program has already moved in and is open to the public.

CapitalCare staff and the team at Norwood have been working throughout the summer to ensure residents are ready for the move.

The CapitalCare Foundation has supported the development of many of the living and green spaces in the Gene Zwozdesky Centre. The Foundation’s “Stepping Up” campaign will support the new building in areas beyond government funding. It will support beautification of the garden areas, family visiting spaces, unique art spaces throughout the building and leading-edge equipment for rehabilitation and quality of life.

Fundraising has also supported the development of the training and research centre, which will create space and supports to advance innovation in continuing care. 

You can support the Foundation’s continued work toward a goal of $6.3 million here.

With the completion of the Norwood West building, construction will now focus on the renovation of the Angus McGugan Pavilion.

Volunteers Create a Memorable Summer

September 1, 2023 - As summer comes to a close, we would like to take this opportunity to thank our summer volunteers! The great weather and the ability to get outside meant there were more opportunities for our residents to get out and enjoy the activities they love. Our summer youth volunteers did an amazing job helping our staff with activities, music, games, and taking residents out for a walk in the beautiful weather.

This year 178 youth volunteers dedicated over 5200 hours to walks with residents, completing puzzles, and chats about life. Thanks to all who helped create a memorable summer for our residents this year!  We also want to acknowledge the excellent organizing and recruitment work of our two student Summer Youth Volunteer Coordinators, Nivas M and Simran S.

The Summer Youth Volunteer Program accepts volunteers aged 12 and older, but volunteers of all ages are welcome throughout the year. Check out all of our volunteer opportunities and be sure to join our youth volunteer team next summer!

Gene Zwozdesky Centre Norwood

March 24, 2023 - CapitalCare officially received the keys to the new Gene Zwozdesky Centre at Norwood. As a leader in continuing care, this new centre of excellence will enhance CapitalCare’s ability to provide innovative programs focused on complex continuing care and seniors’ well-being. The state-of-the-art centre is a space of new technology, specialty programs including a community paramedic program, a dental clinic, and hemodialysis among others.

"This is about more than new spaces. It is about creating new homes for residents that provide a fulfilling life. This modern expansion will serve the needs of the diverse population who need continuing care,” says Chief Operating Officer, Aileen Wong. “I know we all look forward to seeing the rooms take shape and are excited to welcome residents, and the public, later this year.”

The Gene Zwozdesky Centre reflects the evolution of continuing care. It features a rooftop garden, and plenty of green space with the unique design allowing for daylight in all 234 of the private resident rooms.

“I know our staff are incredibly excited to begin the work of moving into this modern facility,” says Site Director Mike Rickson. “We have been hard at work getting our staff and programs ready and we’re excited for this next phase.”

CapitalCare Foundation has been hard at work fundraising for many of the additional unique features in the Gene Zwozdesky Centre. The Foundation’s “Stepping Up” campaign will support the new building in areas beyond government funding. It will support beautification of the garden areas, family visiting spaces, unique art spaces throughout the building and leading-edge equipment for rehabilitation and quality-of-life.

Angels Make Christmas Special for Residents in Need

Christmas morning was made special for residents of CapitalCare centres who do not have family or friends involved in their care when a gift arrived for them marked “from someone who cares.” Read More.

Together 4 Health Headlines.

June 7, 2021 - On May 20, approximately 120 residents enjoyed going through a custom-made Tim Hortons drive-thru at the CapitalCare Kipnes Centre for Veterans in Edmonton. Read More.

CapitalCare Kipnes Centre for Veterans resident Donna McCallum was a “hard working farm mom,” according to her son Stuart, raising her family on a 160-acre farm west of Edmonton in the Winterburn area, along with tending to chickens, pigs, cows, and a huge garden. Read More.

Seniors group show appreication for 170 Street pedestrian overpass replacement

July 9, 2021 - Edmonton Journal - A small crowd of seniors gathered outside of Laurier House Lynnwood for the appreciation ceremony of the new and improved pedestrain bridge. Read More.

Alberta Budget 2021

Global News - The provincial budget was delivered by Finance Minister Travis Toews, including detailed plans to spend $246 million on the Gene Zwozdesky Centre at Norwood over the next three years. Read More.

Long-term care residents receive second shot of COVID-19 vaccine.

February 5, 2021 - A little bit more hope has been injected into local long-term care centres.

CapitalCare Strathcona residents have received their second doses of the Moderna COVID-19 vaccine. Read More.

CapitalCare Lynnwood now COVID-19 free.

January 23, 2021 - CTV News - “We are grateful for the support of our families and staff as we worked through this challenging time,” Bonnie Roberts, Site Director at CapitalCare Lynnwood. CapitalCare Lynnwood is now COVID-free. Read More.

The Sherwood Park News - Sometimes you just need a reminder that someone is thinking of you and that you're loved. Armed with 60 care packages and signs of encouragement, Strathcona Christian Academy grade 10 to 12 students paid a physically distanced outdoor visit to CapitalCare Strathcona residents. Read more.

CapitalCare Strathocona residents feeling the love amid the pandemic.

January 29, 2021 - The Sherwood Park News - Sometimes you just need a reminder that someone is thinking of you and that you're loved. Armed with 60 care packages and signs of encouragement, Strathcona Christian Academy grade 10 to 12 students paid a physically distanced outdoor visit to CapitalCare Strathcona residents. Read more.

What you need to know about mRNA vaccines

January 23, 2021 -  When the opportunity came to get the mRNA COVID-19 vaccine, Sahra Kaahiye, a respiratory therapist at CapitalCare Norwood, she decided to get it. At first, Kaahiye was worried about getting it but then she said she did her homework. Read More.

CapitalCare resident Vera Saunders, marks 108th birthday

Edmonton AM with Mark Connolly, Tara McCarthy - Aug. 7, 2020: 108th birthday - "She lived through the Spanish Flu, and friends and neighbours perished in that flu, but here she is today, and because of their care & precautions, she's still with us and well."  Read More.

Listen to the complete interview with CapitalCare Laurier House Lynnwood resident Vera Saunders and her family on the occasion her 108th birthday.

Social Distancing at its best at CapitalCare Dickinsfield

July 5, 2020 - Continuing Care Safety Association - In this new COVID world, we have adopted a new vocabulary. One of the terms we now hear on a daily basis is social distancing. When the announcement came that families of residents were allowed to have outdoor visits, the staff at CapitalCare Dickinsfield were very excited...Read More.

CBC’s Tara McCarthy paid Dickinsfield a visit to deliver cards to some residents.

May 7, 2020 - CBC News - It was heartwarming moment as she waved through the window to residents and handed over a stack of personalized messages from CBC announcers. Watch the story here.

Edmonton Dance Company gives outdoor performance to CapitalCare Dickinsfield seniors

May 6, 2020 - Global News - A group of Edmonton dancers from a local dance studio, Dance Theme, are  taking performances off the stage and onto the sidewalk for residents at CapitalCare Dickinisfield. Read More.

Staying Connected at Kipnes Centre for Veterans during COVID-19

Alberta Prime Time - April 14, 2020 - Seniors residences a bastion of connection and care: At CapitalCare homes in Edmonton and area, staff are sharing ideas and likewise creating inventive ways for residents and families to stay connected. From technology-focused tablets, cellphones, face-time, Skype and Zoom sessions, to old-school postcards and letters, the goal is to keep life as normal as possible while maintaining the health and safety of residents. Read more... Read More.

Revamped Norwood care centre to honour the late Gene Zwozdesky

February 26, 2020 - Edmonton Journal - It was truly a wonderful moment on Monday when the new name was revealed for the expansion and re-development of the Norwood CapitalCare.... Read More .

Community benefits from globetrotting opera singer

February 10, 2020 Edmonton Journal - Edmonton born-and-raised opera singer, Darcia Parada, sang with the folks at the Kipnes Centre for Veterans at the Love is in the Air fundraiser to purchase Wi-Fi internet service for the centre's residents. Read More.

Kipnes Centre veteran celebrates big milestone

January 9, 2020 Edmonton Sun - Gordon King became Edmonton's last centenarian. Friends and family gathered at the Kipnes Centre for Veterans to celebrate the milestone. Read More.

Giving the Gift of Time

He survived the war, including the “great escape” from a German prison. Now, as he approaches his 100th birthday, Gordon King’s new-found friendship with an 87-year-old war enthusiast might just be the medicine both men need to keep fighting the war on loneliness.

 The holidays are traditionally a period for reflection and catching up with friends and family.  Seniors living in care homes often struggle over the holidays, even though there are an abundance of residents, staff, volunteers and activities.

“We know that those who are more connected with their family and friends lead longer, happier, and healthier lives,” says Jodi Hall, Chair of the Canadian Association for Long-Term Care (CALTC)
The CALTC is asking people to give those living in long-term care the gift of time this holiday season.
“By reaching out during the festive season to elderly family members or friends, we can make a huge difference in someone’s quality of life.”

Gordon King, 99, has lived at the CapitalCare Kipnes Centre for Veterans for three years. His family visits often, but the days can still be long.

Gene Sabo, 87, lives in the community and started coming to the Day Program at the Kipnes Centre this spring. Day Programs provide socialization and exercise to keep frail seniors healthy and living in the community as long as possible.

Gordon and Gene connected after discovering they had a mutual interest in war stories and memorabilia.
The two visit with each other every Monday and Wednesday while Sabo attends the Day Program.

“Mr. King always has a smile for me and we are always glad to see each other and spend time together,” says Mr. Sabo.  “We can be content to just sit together. We don’t have to talk all the time. Sometimes we just hold hands.”
“CapitalCare Kipnes Centre for Veterans is a very special place,” says Gene’s daughter Shelley.  “Caring staff create the conditions for natural friendships to nurture and grow. Being part of a community where one feels like they belong is known to be good for one’s well-being.”

“Human contact is so important. It is so needed in a place like this. Maybe it does not seem like much, but it means a lot to both of us. We hope our friendship encourages other friendships to grow.”

Her Imperial Highness Princess Takamado's visit to Edmonton

September 12, 2019 - Her Imperial Highness Princess Takamado of Japan visited CapitalCare McConnell Place North last month to learn about our model for dementia care. Her Imperial Highness was in Edmonton to celebrate the 90th Anniversary of diplomatic relations beween Japan and Canada. Read More.

Volunteers keep soldiers past and present connected

November 11, 2019 - On Remembrance Day and always we remember our veterans - those brave men and women who went to war for our country. Read More.
 

Slow revolution in seniors' care a welcome boon for Edmonton

July 9, 2019, Edmonton Journal - Edmonton is serveral years in a much needed revolution in seniors' care. It started about five to seven years ago, when several local leaders toured dementia-care facilities in the Netherlands and brought expert Dr. David Sheard here to speak. Read More.
 

Resident of the Year - Justin Cooper

You wouldn’t think someone living in a nursing home is an avid collector of Funko Pops and a small-time, livestream gamer. But at just 24 years old, Justin Cooper is not only one of the most well-known residents of CapitalCare Dickinsfield, he’s also this year’s “Resident of the Year.”

“This year’s recipient has demonstrated that age and disability do not separate him from others, and this is evident in the relationships he has built with other residents in the facility, young and old alike,” care manager Brent Huculak told Justin’s peers and family, who gathered June 5 for the presentation of the annual award, typically presented during Seniors’ Week.

“Justin has a special charisma about him that makes others want to befriend him,” Huculak continued. “He always has time to talk with others, always offers to help, and shares his interests and passions with others.”

One of Justin’s interests is in online gaming. He was recently featured in an article about how gamers with disabilities find acceptance and inclusion in the digital world. Cooper’s technical competence is appreciated by staff and peers at Dickinsfield as well.

“We refer to him as our own in-house ‘geek squad,” says Huculak, referring to Justin’s willingness to assist whenever someone is having difficulty with their televisions, tablets or digital devices.

 Cooper, who recently graduated from the Radio and Television Arts program at NAIT, and can be seen on video giving virtual tours of the centre, dreams of getting a job in broadcasting someday.

 Meantime, with his positive attitude and great communications skills, he contents himself with building bridges between residents who have difficulty expressing their needs, and staff. “It’s my way of giving back,” says Cooper.

 So how does Cooper, who was just 19 when he came to live at Dickinsfield, feel about living amongst older people?
”I’ve learned so much just talking to people here. We’re all just people. We like interacting just as much as anyone else.”

 “Honestly, it’s gotten to be my home, and the staff…I think of them as my family.”

Celebrating 40 years of CapitalCare Dickinsfield

Part 5 of a 5 part series

In the present decade, Dickinsfield has focused on modernizing the building to support CapitalCare’s journey towards person-centred care.

Dickinsfield was one of three CapitalCare centres to renovate its dining rooms with funds raised by the CapitalCare Foundation’s Cooking Up Quality of Life campaign. Nine new dining rooms were redone between 2013 and 2014.

The new dining rooms led to mealtimes becoming more person-centred.

“Residents look forward to mealtimes,” says site director Tracey Buffam. “It’s the single biggest change we can make to improve their quality of life, and that’s what residents and families want most from us.”

Person-centered care is about knowing and respecting the resident as a whole person – hot just treating their medical needs – and helping them to live fully.

Improvements to the physical structure are made with this in mind, such as the addition of Connect Corner in the fall of 2017. Connect Corner and family relaxation area provides opportunities and equipment for residents to connect with their families and friends through Skype and other social media, therefore maintaining important relationships, which contributes to quality of life.

Dickinsfield is also making changes to accommodate the changing needs of people coming into continuing care. The swimming pool, which had closed in the previous decade and was a disused space, was renovated in 2018 into a modern space for the Young Adult Day Support program.

The space used by the YADS program is now being used as a day support program for people with dementia living in their own homes.

One thing that hasn’t changed at Dickinsfield since it first opened its doors is its commitment to caring.  “Over the years we’ve made a difference in people’s lives and for staff, there’s great satisfaction in that,” says Buffam.

Part 4 of a 5 part series

In the 2000s, the trend towards smaller, more home-like long-term care facilities, the creation of Alberta Health Services, and the increasing complexity of people’s care needs caused further changes at Dickinsfield.

In 2005, renovations began to install kitchens on the units where residents lived. Main D, where the young adults live, was the first dining room to get a “servery,” a trend that would continue over the next decade throughout the centre.

CapitalCare’s central pharmacy, located at Dickinsfield, benefitted from advanced technology and medication delivery became more efficient, allowing CapitalCare centres to manage the complexity of conditions in people coming into continuing care.

Another corporate service department - materials management- amalgamated with Alberta Health Services, and the old Stores space at Dickinsfield was closed. This lead to another CapitalCare first: a classroom in a continuing care centre.

In partnership with NorQuest College, a Practical Nurse training program was offered at Dickinsfield. Students and residents alike benefitted from the daily contact and
students gained practical experience in the continuing care sector, which was experiencing a shortage of trained workers at the time. Several graduates of the program went on to work at Dickinsfield or other continuing care centres.

Part 3 of a 5 part series

If the 80s were about expanding nursing support to specialized populations, then the 90s were about expanding nursing care and services to the community.

In 1993, Dickinsfield led the way by introducing the Young Adult Day Support (YADS) program. This program enabled participants between the ages of 18 and 55 to come to the centre for social and rehabilitative activities, while still living at home and maintaining their independence.

In 1996, CapitalCare (known then as The Capital Care Group) took the concept of caring for young adults to the next level by opening the Young Adult Duplexes - care housing in the community - as a satellite of
Dickinsfield. Fourteen residents from the YAU who could live with more independence were moved to the Duplexes, located in a residential neighborhood on Edmonton’s north side.

That same year, Dickinsfield began operating CapitalCare’s first CHOICE (Comprehensive Home Option of Integrated Care) program, a day program designed to help seniors stay in their own home longer. Participants travel by bus to the CHOICE centre where they can socialize with other seniors, participate in activities and get support for their medical needs.

Part 2 of a 5 part series

In the 1980s long-term care in Alberta started to head in new directions. Programs were developed for specialized populations and Dickinsfield’s home-like setting made it an ideal setting for young adults with disabilities.

In 1984, Dickinsfield opened the Young Adult Unit (YAU) - one of only two such units in the province and a first for CapitalCare. To accommodate the unique interests and more active lifestyles of a younger population, Dickinsfield adopted a look and feel that was more rec room than nursing home; plush carpeting, wood paneling, sofa sets, coffee tables, fireplaces and even a shuffleboard started to make their way into the centre’s décor.

In Dickinsfield’s auditorium, residents could gather to watch the Oilers and the Eskimos rather than Lawrence Welk, play wheelchair floor hockey, and dance. The young and old mixed at pub nights in the centre’s social club, The Great Escape.
 Connie Bleau has worked at Dickinsfield since 1986, where she started as a STEP Student in Recreation Therapy, and she managed seven different departments before becoming Care Manager. She recalls taking residents of the YAU on different trips. “We took some of the residents on a trip to Las Vegas, and we took some of them to Expo 86. Those were nice experiences for them.”
 

Part 1 of a 5 part series

When the Dickinsfield Extended Care Centre opened in 1979, it was a state-of-the-art building that set a new standard for long-term care facilities.

 As the first facility in Alberta to combine auxiliary hospital and nursing home levels of care in a home-like setting, Dickinsfield led the way with establishing specialized units and programs to accommodate entirely new populations of people needing long-term care.

 Forty years later, CapitalCare Dickinsfield has earned its reputation for providing quality long-term care for both young and older adults, and is modernizing its once award-winning building to pave the way for its latest endeavour - person-centred care.

In the 70s, Edmonton had experienced a major construction boom. Between 1971 and 1978 the city had built Commonwealth Stadium, the Edmonton Coliseum, the Muttart Conservatory, and the Kinsmen Sports Centre. By the end of the decade, it seemed as though Edmonton had it all.

CapitalCare, then-Hospital District #24, was already operating three auxiliary hospitals (Norwood, Lynnwood and Grandview) as well as the new Angus McGugan Nursing Home (at Norwood). However, there was a need for a long-term care centre on the city’s north side.

 In 1974, Roger Parker, Chairman of the Board of Trustees, approved planning for the new Dickinsfield Extended Care Centre. The idea was to integrate auxiliary hospital care - the highest level of continuing care - with nursing home level care, in one, less institutional and more home-like setting. Combining these two levels of care meant that residents would not have to relocate as their medical conditions changed.

 On May 28, 1979, the 300-bed Dickinsfield Extended Care Centre officially opened its’ doors. Not only did the centre offer the only integrated care in Alberta, it also boasted an impressive rehabilitation centre - including a pool where residents could work on muscle therapy- and a pub.

It had an on-site pharmacy, which dispensed pharmaceuticals for all of CapitalCare’s sites; a warehouse (called Stores) for materials used by the centres; and heated underground parking for staff. The building was so impressive it earned the 1979 Architectural Award from the City of Edmonton.

 Many staff for the new centre relocated from CapitalCare’s three other centres to work closer to where they lived. Nursing attendant Adrien Mortensen joined Dickinsfield a week before it opened and recalled spending her first days on the job cleaning the building from the construction, then admitting 10 residents a day to unit Main C/D.
“It was hard work,” she said, “but it was fun too because the building was so new.”

Among the first residents to be admitted was a married couple. One advantage of the two levels of care at Dickinsfield is that married couples with differing needs could remain together.

 Besides its state-of-the art building and trained staff, Dickinsfield benefitted from the efforts of a core group of dedicated volunteers. The Dickinsfield Auxiliary formed three months prior to the centre opening and had already swung into action, assisting staff members with admissions, then conducting tours and serving tea to guests on opening day.
 
The Auxiliary established the Tuck Shop to sell toiletries, snacks and some gift items and to generate funds to provide residents with extra amenities that government funding did not cover. These included pianos, a resident bus, and a chapel among many other things.

 Angela Bennett is Dickinsfield’s Coordinator of Volunteer Services.  “We cannot do without their support, and every day that they continue to serve CapitalCare Dickinsfield is a blessing for our residents and ourselves,” says Angela. “Volunteers are the unsung heroes who give their time and talents to improve quality of life for our residents.”

Next week we will hear how Dickinsfield expanded through the 80s with a program for young adults with disabilities.