10410 - 111 Avenue
Edmonton, Alberta  T5G 3A2    
T  780.496.3200
F 780.474.9806


Last Updated May 14, 2021 at 4:30pm

CapitalCare Norwood is on Alberta Health's list of continuing care centres on outbreak. Currently, one staff member is  active with COVID-19. No long-term care residents or program patients are positive for COVID-19. Read more.

Outdoor and Virtual Visits
Our centre now has an outdoor visiting area that can accommodate up to five persons (including the resident).  A second area that can accommodate up to 10 persons (including the resident) will be opening soon. Please bring your own chairs and maintain continuous masking and physical distancing.

Virtual visits are still an option. Please use the online booking system to schedule these visits.

Indoor Visits
Currently, indoor visitation is limited to Designated Support Persons (DSPs), and each resident can have up to four DSPs. If you would like to increase the number of DSPs for your loved one, please contact reception during business hours, Monday to Friday, 8:00 am to 4:00pm. They will direct you to the person looking after DSP arrangements. We ask that only one to two DSPs visit at a time so that we can maintain physical distancing and other safety measures. If you are a new DSP, please arrive 20 minutes early to complete the visitation training with the front entrance staff before entering the building.

For compassionate reasons, visitation continues in the hospice program (1 AMP). We ask that you schedule your visits by calling 780.496.3251.

We are working with residents and families on an approach for indoor social visits that works within the guidelines set out in public health Order 16-2021. We will have more information in the coming weeks.

Whether or not you are vaccinated, we ask all DSPs and visitors who come to the centres to be kind and considerate to staff, and to continue complying with public health measures. These include:

  • Continuous masking
  • Refraining from eating and drinking
  • Remaining in the assigned visiting area

Please review the Frequently Asked Questions and complete the Self-Assessment BEFORE you come to the centre.

All visits continue to be scheduled in advance – no drop ins.


Laundry pick up and drop off services continue at the front reception. Please come to the centre between 10 am and 6pm to drop off items. Please refrain from coming to the centre between 2:30 - 3:30pm as staff COVID-19 screening is occurring at this time.

We accept deliveries of small gift baskets for residents and patients. Coffee and snacks for residents and patients are also welcome, but please do not bring them during a scheduled visit.

For more information or general questions please email us at info@capitalcare.net.

New: Norwood Redevelopment Project - Parking Update- May 11, 2021 

PLEASE NOTE: the covered parking at CHOICE is only permitted on weekdays after 1630hrs and on weekends for Green Accessible Parking Permit holders only.  Please DO NOT park in the CHOICE designated stalls (signage posted in these stalls) closest to the CHOICE entrance doors or you may be tagged and towed.

CapitalCare Norwood Re-Development Project Update - Click here

Seven-story tower, garden to highlight massive CapitalCare Norwood revamp.

June 11, 2018 - Alberta Health Services has unveiled its designs for the giant project...Read More.

Norwood is located in central Edmonton, across from the Royal Alexandra Hospital and beside the Glenrose Rehabilitation Hospital. Once a traditional long-term care centre with 205 beds, Norwood now offers a mix of programs which include post-acute care, a palliative hospice and complex long-term care in an environment that supports choice, autonomy and, where possible, independence.  Norwood's specialized programs are:

Alternative Level of Care:

  • For individuals with stable medical conditions who no longer require treatment in acute care, but require further assessment to determine the optimal living option (home care, supportive living or long-term care).

 Chronic Ventilator Unit (Red Eagle Ridge):

  • For individuals with significant chronic illness and complex health needs who require ventilation.
  • Health team includes 24-hour Respiratory Therapists to support ventilator care.

Restorative Care:

  • Support for individuals, often frail seniors, who wish to return to their home/community after an acute episode which required hospitalization.
  • Provides continued rehabilitation, clinical care and discharge planning to ensure a successful return to home.

 Click here to download our Restorative Care brochure.

Post-Acute Care:

  • For individuals with significant but stable medical conditions who require an extended period of recovery following the acute phase of a surgery, illness or accident.
  • Provides continued rehabilitation, clinical care and discharge planning to ensure a successful return to home.

 Click here to download our Post-Acute brochure.

Acquired Brain Injury Unit (North Horizons):

  • Provides a safe and secure environment for individuals with spontaneous and unpredictable behaviors that are the outcome of an accident or injury to the brain.

Palliative Hospice

For More Information

*Assessment by Alberta Health Services is required before admission to this centre. For more information call 780.496.1300 or click here.