Family Support and Visitation

Last updated June 11 at 5:00pm

Designated Support Persons

Each resident can have up to four Designated Support Persons (DSPs). DSPs can come indoors and are separate from indoor social visitors. DSPs must remain in the designated areas only and must schedule their visits. DSPs can call their centre reception during business hours, Monday to Friday, 8:00 am to 4:00pm. They will direct you to the person looking after DSP arrangements for your loved one.

Please note, bookings are subject to the availability of visit spaces and may be limited in frequency in order to support all residents and patients who wish to have visitors.

NEW: Indoor Social Visits

Each centre now has one indoor visiting space for up to four visitors from the same household. Pets are welcome if they are approved through our Visiting Pet Program.

Indoor visitors, including DSPs, must complete a self-assessment BEFORE entering the centre. Please be prepared to postpone a scheduled visit if you are feeling unwell. On your first visit, you must complete the visitation training with the front entrance staff before entering the building. The training takes approximately 20 minutes, and you may complete it online as well.

Outdoor and Virtual Visits:
Each centre also has two outdoor visiting areas. One area can accommodate up to five persons (including the resident). The second area can accommodate up to 10 persons (including the resident). Please bring your own chairs and maintain continuous masking and physical distancing.

Virtual visits are still an option.

Please use the online booking system to schedule indoor and outdoor social visits and review the Frequently Asked Questions before you come to the centre.

All visits continue to be scheduled in advance – no drop ins. 

Whether or not you are vaccinated, or visiting indoors or out, we ask all DSPs and visitors to be kind and considerate to staff, and to continue complying with public health measures. These include:

  • Continuous masking
  • Refraining from eating and drinking
  • Remaining in the assigned visiting area
  • Coming to the centre during visiting hours

COVID-19 Vaccination

As of June 7, the vast majority (86 to 95 per cent) of long-term care residents across CapitalCare centres have received both doses of vaccine. We continue immunizing residents and patients on admission if they haven’t yet received their first dose and scheduling second doses as they come due.

All Albertans over the age of 12 are now eligible to receive the COVID-19 vaccine. For more information on the COVID-19 vaccine click here. For more information on the Alberta Government’s plan to ease restrictions for all Albertans if the vaccination rate reaches 70 per cent in general population, click here.


Family Updates

June 2021
 
May 2021
May 28, May 20May 13, May 6,
 
April 2021
 
March 2021
 
February 2021
 
January 2021

December 2020

December 31December 23December 7

November 2020

November 24, November 13November 5

October 2020

October 30October 27October 23October 15October 8October 1

September 2020
September 24September 17, September 11September 4

August 2020
August 28August 20August 13August 6,

July 2020
July 30July 22July 21July 17,  July 16,  July 9

June 2020
June 30, June 24June 17June 15, June 10, June 5, June 3

May 2020
May 28May 22, May 19 ,May 15, May 8, May 5, May 4, May 1

April 2020

April 30April 28, April 24, April 21, April 17