Last updated March 31, 2020, 4:15PM

We currently have no cases of COVID-19 in our centres. To protect our residents and the staff who care for them, we are stopping visitors at the centres.

Keeping You Connected

To connect with a resident in one of our centres, call (780) 448-2427 or email between 8am and 4pm weekdays. This central phone line is for non-urgent requests or information about a resident.

Please provide the following information:

  • name of centre and neighbourhood of the resident you would like to speak with, best times of
  • day to connect, and type of technology you have and are able to use (smartphone, tablet, apps).

Please refrain from calling the centres unless the issue is urgent. The nursing staff need to use the telephone lines to communicate with doctors and to connect with families when residents are feeling unwell.

Dropping off Items for Staff / Residents

We are asking families not to drop off items for residents or staff at our centres, including specialty food or personal items. This keeps our front office staff free to provide essential services to keep the residents safe and minimizes the gathering of people at our entrances.

If your loved one has a specific need, please call (780) 448-2427 to talk to someone about how that need can be met.

Recreation Programming

Recreational activities will continue in smaller groups and on the neighbourhoods to encourage social distancing. Group events in the auditoria are suspended until further notice. Calendars will not be posted for April. Activities will be written on the white boards in the centers and shared with the residents on a daily basis. This will allow the recreation staff to be where they are needed most, with the residents.

Social Media

Our social media channels have photos and videos from the centres to help reassure you that life within our centres carries on as close to normal as possible. There are even exercise videos on our YouTube channel to keep you active while staying home.


For the latest updates on COVID-19, visit Alberta Health Services, Alberta Health

We appreciate your patience, and we will be in touch soon with more updates.